When you’re transferring photos and videos from iPad/iPhone to Windows using File Explorer, you may get these error messages:
The device is unreachable. |
Or this error message:
A device attached to the system is not functioning. |
And the transferring process is aborted. To fix this problem, follow these steps:
- Open Settings on your iPad/iPhone.
- Scroll down to Photos and select Keep Originals under Transfer to Mac or PC section.
On iPhone, the steps is similar as iPad.
- Now you can transfer media files.
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