[Solved] No Scroll Bars on Adobe Acrobat XI

This article applies to Acrobat Reader 9, 10, 11.

If you are reading a PDF document on Adobe Acrobat XI and notice that scroll bars are missing in Normal view as you used to have on earlier versions. Even you can still use mouse wheel up and down, or Hand tool to pan around the document, you may not get used to with them as scroll bars. This article will show how to configure Adobe Acrobat to have scroll bars.
No Scroll Bars on Adobe Acrobat

Solution

There are 4 methods which you can try to fix the issue.

  1. Do not allow a document to hide window controls
    This method will affect only the document that you configure.

    1. Open Document Properties by click on File and select Properties.
      Open Document Properties on Adobe Acrobat
    2. On Document Properties, select Initial View and make sure that the box Hide window controls is unchecked and click OK.
      Document Properties on Adobe Acrobat
  2. Do not allow any documents on Adobe Acrobat to hide window controls
    In some case, you are not allow to modify the document properties or you want to configure the option for all documents.
    Document Properties on Adobe Acrobat

    1. Open Preferences by click Edit and select Preferences.
      Open Preferences on Adobe Acrobat
    2. Select Documents on the left menu and make sure that the box Allow documents to hide the menu bar, toolbars and window controls is unchecked and click OK.
      Preferences - Documents on Adobe Acrobat
  3. Disable (toggle) touch screen mode on the document
    If you have touch screen computer, it is possible that touch screen mode is enabled by default. You can toggle it off and the scroll bars will be shown.
    Toggle Touch mode on Adobe Acrobat
  4. Disable touch screen mode permanently
    Open Preferences by click Edit and select Preferences. Next, select General on the left menu and change Touch mode to Never.
    Turn off Touch mode on Adobe Acrobat

By apply these methods, the scroll bars should be appear on Adobe Acrobat. If you still have the issue with scroll bars on Adobe Acrobat, feel free to post comment below.
Scroll Bars is visible on Adobe Acrobat

7 Comments

  1. James December 31, 2015
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  4. Joe C January 24, 2017
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